23.06.2025 22:42

A serious security alert has been issued by Trezor, a prominent hardware wallet manufacturer, warning users about a sophisticated phishing campaign. This attack leverages Trezor's own contact form to deceptively distribute fraudulent support responses.

Attackers exploit the system by initiating support requests through the contact form, using compromised addresses. This cleverly triggers automated responses from Trezor's system, mimicking genuine support emails. These fabricated communications are, in fact, designed to trick users into divulging their crucial wallet backups.

Trezor has emphatically reiterated the paramount importance of maintaining the utmost secrecy surrounding wallet backups. They stress that under no circumstances will legitimate Trezor support ever solicit this sensitive information. The company strongly advises keeping backups offline and completely private at all times.

Importantly, Trezor assures users that this incident did not involve a data breach compromising email information. Their systems remain secure, and the contact form remains operational while they implement further safeguards to mitigate future similar attacks. Ongoing work is focused on preventing such malicious abuse.

This information is for awareness and educational purposes only, and should not be interpreted as investment advice. For the latest updates and insights, please refer to reliable internet sources.